For national deliveries, the service is kerbside only, meaning the driver will deliver the timber to the curb/edge of your property, but not carry it inside, up steps, or into a building.
So you’ll need to plan for moving it from the delivery point yourself (or with help) once it’s been dropped off.
No automatic returns. Goods ordered in error or no longer needed can’t be returned for credit unless Beesley & Fildes agrees.
Possible returns (with approval):
Must be made within 28 days of purchase.
Items must be from regular stock lines (not custom or manufacturer-ordered).
Goods must be unused and in original packaging.
A minimum 25% restocking charge applies.
Special orders (items sourced directly from a manufacturer) cannot be returned without prior written agreement.
Delivery charges are non-refundable once the order has been dispatched, because a third-party courier handles deliveries.
DELIVERY DATES. All deliveries, Local or Nationwide, are normally 3-4* working days. Confirmation of delivery dates (and supplying branch) is given by email following the process of ordering through the payment gateway. Saturday delivery, local or by nationwide courier, may carry a surcharge.
Please email customer services for more information. *Add two Extra days for Bank Holidays. Also, some products are not carried at all branches.
If delivery time is important, please call Web sales prior to placing an order.
Local deliveries, how far is local and how much
Beesley Standard Local Delivery -
Within 30 30-mile radius of Local Branch £24.00 inc VAT (free over £240.00 Inc VAT WEB ONLY)